Airlines and hotels are a huge part of the travel industry and almost always use a database to keep track of the most important things in their respective businesses. For instance, they are used in record-keeping for reservations, cancellations, complains, customer information, and more.
Airlines maintain databases to keep track of every flight they schedule and every city they serve. They also keep track of ticket sales and information on each ticketed passenger aboard any one of their planes. Delays and cancellations of flights are kept track of through databases as well. That makes it possible for employees and customers to have the latest up to date flight information. Another area the airlines use databases is for the No-Fly list, which was implemented after 9/11.
Hotels use their database to keep track of guest reservations, payments, check ins and check outs as well as the phone numbers, addresses and email addresses of their guests. The database is what hotel employees consult when a guest requests either an early check in or a late check out. Any other preferences the guest has, such as for a smoking or non-smoking room, room with a view, or even if they have pets or babies, are also kept track of via intricate databases.
Travel agents also use a database to help them better serve their clients. They have access to travel deals on flights and hotel packages that the general public does not know about. This is why many people will plan their vacation through an agent, rather than on their own. Databases are a very important part of the travel industry because they provide quick and easy access to a great deal of information that is needed to help aid people in their efforts to travel.
Who Will Build Your Database?
Locating a database developer entails the same process as finding a contractor for the first time for any other service. Fundamentally one has to “ask around.”
Nowadays that also includes posting inquiries on social networking sites for the concerned subject. For finding a database developer, one could try project marketplaces like Eworker.com or Odesk.com.
We personally used a database developer in India who was trained in the US. It’s a company based at Chennai called The Magnum Group (http://themagnumgroup.net/database-developer.htm). We had a very good experience using them and recommend them unhesitatingly. Try them and let us know how it went.